Some words from our online customers...

(To our customers: thank you for all of the nice words and constructive feedback you've given us. It's helped us keep our focus on superior customer service as we strive to build our reputation online!)

I could not be more thrilled with my vintage watch. I spent weeks looking at watches of all types and in all price ranges before selecting the unique timepiece I purchased from you. Dainty and ladylike, it evokes all the elegance of a bygone era. In addition, your willingness to answer my myriad questions made the entire transaction an absolute pleasure. The watch arrived promptly too! I will definitely recommend The Way We Were to my friends who are looking for something out of the common way.
Fayetteville, NC; ladies wristwatch, c. 1940s

Just a note to share with you the news that I proposed to my girlfriend last week with the antique diamond ring I bought from you (she said yes!) and she was absolutely thrilled. She loves old jewelry and said the ring was perfect!
Nashville, TN; diamond engagement ring, c. 1940s

I haven't gotten back with you since receiving the two rings I purchased, but I want you to know that I couldn't be happier. The rings are both gorgeous and absolutely perfect in every way...But it was more than just the merchandise that made this purchase go so well. You have been extremely helpful in aiding me to make the right choice...I really feel as though you went above and beyond. There is no way a national retail chain is going to make such a personal effort for each client. I can tell that customer satisfaction is truly your most important goal. You can be sure that you will be at the top of my list when I go shopping for jewelry again, and I will make sure that I recommend you to everyone I know.
Lafayette, IN; diamond engagement ring & wedding band, c. 1940s

I could not be happier with the description of the items, the excellent customer service and prompt delivery. I ordered two watches as gifts for my mother and wife and they were exactly as advertised. The Way We Were is truly The Way Things Should Be. Many thanks for a great transaction.
Seattle, WA; ladies wristwatches, c. 1940s

Just wanted to thank you for the great service. The ring is exactly as pictured...and the shipping was excellent. I will look forward to doing business with you again.
Olympia, WA; wedding band, c. 1930s

Thank you so much for your extraordinary service and patience. I was, as you know, very hesitant to order a ring over the internet that I had only seen in pictures. However it was your friendly style, and willingness to answer any of my questions that finally won me over. The ring arrived Tuesday and is absolutely beautiful. I am overjoyed with your service and the quality and beauty of the ring. I am sure I will do business with you again.
Orlando, FL; diamond ring, c. 1920s

I just received my watches this afternoon and I can't tell you how beautiful they are! These watches are incredible in every way!
Chicago, IL; ladies wristwatches, c. 1940s

I received the ring today, well packaged and in perfect condition. It is really beautiful and I can't wait to present it to my wife. I am happy to do business with you, and I look forward to shopping with your store in the future (especially since your website is my wife's favorite).
Kansas City, MO; diamond wedding band, c. 1930s

I just received the diamond engagement ring this afternoon. It is beautiful and the quality is exactly what I expected. Thank you for making a potentially painful process exceedingly simple for me.
Albany, NY; diamond engagement ring, c. 1930s

I received the ring today, and it's just beautiful! My future wife will love it. Thanks so much for your help.
Ann Arbor, MI; wedding band, c. 1930s

I just received the charm and I couldn't be happier with it. Gold charms of that quality are very hard to find.
Miami, FL; vintage charm

I am extremely impressed with the level of customer service and professionalism. In fact, your service is far better than anything I've ever experienced from any of the "big" sites and you can be assured that I've bookmarked your site and will definitely be back. You have completely erased any fears I had from shopping on-line, and I'm so refreshed to see that you can deal with people from afar and know you're in good hands.
Stamford, CT


I got the ring today and I LOVE IT!!!!!!!! It's perfect.....just what I was looking for. I really appreciate all the time you spent with me.
Beachwood, OH; wedding band, c. 1930s

It is great to know some companies still have outstanding customer relations these days. So far, I am very pleased with your company and will certainly recommend you to all of my friends who might be getting engaged soon.
Amherst, MA; diamond engagement ring, c. 1940s

You are wonderful... Your site is excellent and your customer service was extremely friendly, and I will definitely shop w/ you again.
Spokane, WA; diamond engagement ring, c. 1930s

I just wanted to write and tell you how much I love the ring I picked out and that my fiancÚ really enjoyed doing business working with you. I have since recommended your website to others.
St. Louis, MO; diamond engagement ring, c. 1930s

Thanks for all your help! I'M IMPRESSED--I didn't expect such great service,it's hard to find nowadays.
Stinson Beach, CA; mens wristwatch, c. 1940s

Just wanted to let you know that the pin arrived today, and it's lovely -- perfect!
Louisville, CO; diamond bar pin, c. 1900s

Thank you for all of your help. I really appreciate the attention you gave to my order. I've already passed your web site address on to several of my friends.
Santa Cruz, CA; wedding band, c. 1930s

I received the ring today and could not be happier!! It is really beautiful. I love your website and will be shopping in the future.
Coeur D Alene, ID; diamond wedding band, c. 1940s

Watch received today. I am thrilled. Better than I expected. Thank you!!
Glenwood, MN; ladies wristwatch, c. 1940s

We received the ring on Friday and my fiance loves it! She and I are still getting compliments on the gold filigree diamond engagment ring I bought from you...You have a great store (and website)!
Washington, DC; wedding band, c. 1930s

I received the ring today...It is absolutely beautiful. I am more than pleased with the quality, price and sheer elegance of the ring...I WILL keep you on my bookmark and hope to make another purchase in the near future. I will also gladly refer my friends to you as you certainly have a great web site, fantastic merchandise and friendly service. I could not be happier!
Havre de Grace, MD; diamond engagement ring, c. 1940s

Thanks for everything, the pictures did not do justice to the ring...I was pleasantly surprised. I've showed a few people who were skeptical of my purchase and they were amazed...I appreciate all the work you have done. You really made me feel comfortable, something a lot of people in your line of work haven't. No pressure, honesty are great qualities. I hope you continue your success...
Ventura, CA; diamond engagement ring, c. 1930s

Your customer service is truly unparalleled! Ring arrived Monday and is even more beautiful than in the pictures - it arrived right in the middle of our office Christmas party and everyone just went crazy over it...
Atlanta, GA; diamond engagement ring, c. 1940s

I just wanted to let you know that I received the watch yesterday. WOW. It is even better than I expected...Thanks so much for the professional, yet personal, way you have done business. I'm very pleased.
Haviland, OH; ladies' watch, c. 1940s

We received the ring yesterday and it fits very nicely...It is a beautiful piece of jewelry and my wife really loves it. I made big points!!! Once again, thanks for making a difficult search effortless. I am sure we will shop with you again sometime.
Albany, NY; diamond ring, c. 1930s

The ring arrived, and you are right - it's gorgeous. My fiance is so happy with it. I wanted to thank you for the personal attention, and for the expedited shipping. She loved the ring from the moment she saw it on your website, and I must say that we couldn't be happier with this shopping experience.
Arlington, TX; diamond engagement ring, c. 1930s

I have been looking around the internet for a while now and your site has BY FAR the best organization, best presentation of jewelry and best selection. (Absolutely the best customer service)...You definitely have a customer for life and I've been raving about the store to everyone else as well.
Brooklyn, NY; diamond ring, c. 1930s

I received the ring and it is beautiful! I really enjoy shopping your site! I find the pictures descriptive and the organization makes looking at your merchandise a breeze!
Birmingham, AL; sapphire ring, c. 1930s

Just a quick note to let you know that I received the rings today and LOVE them! I just could not be happier with the product, the price and the service! I will look forward to doing more business with you in the future.
Kewaunee, WI; antique carved bands, c. 1930s

This personalized and prompt service is just awesome. Kudos to you and your company!
Los Angeles, CA; sapphire wedding band, c. 1930s; mens wedding band, c. 1940s

These beautiful brooches arrived today. I can see that I am going to get into a lot of trouble looking at your web page! I know I will truly enjoy these pins.
Export, PA; brooches, c. 1940s

I got the ring today and am crazy about it. ::smile:: So Loca, in fact i am buying another one. ::wink::
Santa Clara, CA; diamond ring, c. 1940s

I just wanted to let you know that the ring is even more beautiful than I had realized, and it fit perfectly.
Vaiden, MS; ruby wedding band, c. 1930s

I am very happy with my rings...You're the greatest... I've been telling people about your website. I am going to be a faithful customer.
Kansas City, KS; diamond engagement ring and wedding band, c. 1930s

I received the ring and I love it ! I will definitely recommend you to other people.
Houston, TX; diamond engagement ring, c. 1940s

I just wanted to thank you for delivering my ring so fast! I wanted to let you know i love it!
Lower Lake, CA; men's star ruby ring, c. 1940s

I received the engagement ring that I ordered today. It is perfect! Thank you so much!
West Lafayette, IN; diamond engagement ring, c. 1930s

It's beautiful, I love it. Fast, great service. A++++++
Altoona, PA; diamond engagement ring, c. 1930s

Great Item - Packaged VERY Carefully & Shipped Quickly - Thanks!!!
Shreveport, LA; diamond engagement ring, c. 1920s