Your satisfaction is our primary concern! Every item purchased from us is guaranteed as described. If, for any reason, you are not fully satisfied with your purchase, you may return it for a full refund (exclusive of delivery charges and resizing charges).

If we have resized a ring for you, a $35 sizing charge will be deducted from your refund (only a $25 sizing charge will be deducted for the resizing of a carved/engraved wedding band).

1. You must notify us by telephone or email within 24 hours after you receive the item(s).
2. Returns must be sent out to us within 3 days after notification.
3. Items must be returned, fully insured for the retail price, in the same condition as dispatched, without any alterations or damage. Please include your sales receipt.

Refunds will be processed immediately upon receipt and inspection of the item(s). We will confirm receipt of the returned item(s), and completion of the refund, by email.