HELP / FREQUENTLY ASKED QUESTIONS

Please feel free to email us or call us toll-free at 1-888-785-0343 with any questions or concerns!

ABOUT THE JEWELRY...
Are these authentic antique pieces?
Do you sell ring mountings without the diamond(s)?

ABOUT RESIZING...
How small or large can rings be resized?
Is there a charge for resizing?
How long does resizing take?

ABOUT ORDERING...
I found something I like! How do I order it?
What happens when I press the "Add" button?
I don't see an "Add" button. What's the problem?
How do I view the contents of my order?
How do I checkout and pay for my order?
What are my payment options?
Which credit cards do you accept?
Is it safe to enter my credit card information on your site?
Can I telephone you with my credit card information?
Can I email you my credit card information?
Can I send you a check or money order?
What happens after I place and pay for my order?

ABOUT SHIPPING...
How do you ship your items?
How much does shipping cost?
Is the package insured while in transit?

ABOUT RETURNS...
What if I receive my item and I don't like it?
How do I return an item?
Will I receive a full refund of my money?